10 Questions to Ask Before Hiring a Glazier

Planning a window upgrade, new glass installation, or custom glazing project? Choosing the right glazier is a key decision that can impact safety, style, and project outcomes. With so many providers available, it can be difficult to know where to start.

To help you narrow your options, here are 10 essential questions to ask before hiring a glazier. These questions are designed to help you evaluate quality, professionalism, and value—while avoiding common oversights.

1. Are You a Licensed & Insured Glazier?

Before any work begins, it's important to confirm that the glazier holds the appropriate licences and insurance. A licensed glazier is authorised to carry out glazing work under Australian standards. Insurance protects both parties in the event of accidental damage or injury on-site. Asking for proof of both helps give you clarity and confidence before proceeding with your project.

2. What Types of Glazing Services Do You Offer?

Not all glaziers provide the same services. Some focus on residential installations, while others may be equipped for commercial fit-outs or architectural glass features. If you're installing glass balustrades, splashbacks, partitions or energy-efficient windows, confirm that the glazier has specific experience with that product type. Choosing someone who regularly works with your required glass solutions can help streamline the process.

3. Can You Provide Examples of Similar Projects?

A professional glazier should be able to share recent examples or a portfolio of completed work. This could include photos of finished installations or references from previous clients. Seeing examples of similar work not only confirms their capability but may also inspire design ideas for your own space. It also allows you to assess the overall finish and attention to detail.

4. Do You Source Compliant & Quality Glass Products?

It's worth asking where the glazier sources their glass. Australian Standards (such as AS1288 for glass installation) outline compliance requirements for different applications. Confirming that the glass is sourced from reputable manufacturers, meets safety guidelines, and suits your project's needs is essential for both functionality and durability.

For example, safety glass may be required for bathrooms, staircases, or full-height windows, while laminated or tinted glass may be better for privacy or sun protection.

5. How Will You Handle Measurements & Installation?

Accurate measurement is critical in glass installations. Even minor miscalculations can lead to gaps, delays, or structural issues. Ask how the glazier approaches site assessments, who will take the measurements, and whether the same person will be involved in installation. Consistency between planning and fitting often leads to smoother outcomes and fewer post-install adjustments.

6. What Is the Expected Timeline for the Project?

Whether you're managing a renovation schedule or fitting out a new build, clear timelines help avoid delays. Ask the glazier how long it will take from quote to installation, what may impact delivery times (such as custom glass orders), and whether they can commit to the proposed timeframe. Knowing what to expect upfront makes it easier to coordinate with other trades and manage your own schedule.

7. What Warranty or Aftercare Do You Provide?

Reputable glaziers often provide warranties covering both the materials and workmanship. Ask how long the warranty lasts and what it includes—such as glass integrity, installation quality, and hardware components. A clear warranty policy reflects confidence in the quality of work and gives you added peace of mind should issues arise after installation.

8. Can I Get a Detailed Written Quote?

Always request a written quote that breaks down the full scope of work. This should include material costs, installation charges, any custom fabrication, call-out fees, and GST. A transparent quote allows you to compare providers and make decisions based on clarity, not guesswork. It also helps avoid surprise expenses later in the process.

9. Are There Safety & Compliance Measures in Place?

Glass installation must meet building regulations and safety codes. Ask the glazier how they manage compliance with current Australian standards and whether they consider child safety, fall prevention, or fire safety when choosing products. For higher-risk areas like upper-storey windows or pool fencing, confirming compliance is not only smart but also necessary under the law.

10. Do You Work With Builders, Architects or Strata Groups?

If you're part of a larger construction project or commercial fit-out, it's worth confirming whether the glazier is comfortable working alongside other professionals. Glaziers who regularly coordinate with builders, architects, or property managers are more likely to meet documentation standards, respond to change requests, and fit into a staged building schedule without disruption.

Summary: Creating a Clear Hiring a Glazier Checklist

When planning a new glazing installation—whether it’s for a home renovation, office upgrade, or retail fit-out—asking the right questions early can help avoid delays, miscommunication, or added costs.

Here’s a quick checklist you can use when contacting glaziers:

• Are they licensed and insured?
• Do they offer the service you need?
• Can they show examples of similar work?
• Do they use quality, compliant glass products?
• How do they manage measurements and fitting?
• What is the timeline from quote to installation?
• What warranties or aftercare do they offer?
• Will you receive a clear, itemised quote?
• How do they address safety and compliance?
• Are they familiar with working on larger projects?

By addressing these points upfront, you’ll be better placed to choose a glazier who fits your needs—and your timeline—while supporting a smooth and professional result.

Speak With a Glazier Near You Today!

At A.S.A.P Glass Pty Ltd, we understand that selecting the right glazier is about more than just choosing someone who can install glass. It’s about working with a team that values safety, compliance, and clear communication—whether you're updating your home or managing a large-scale project. We proudly support homeowners, builders, and commercial clients throughout the Gold Coast with a range of tailored glazing solutions, all installed to meet Australian Standards and delivered with attention to detail.

From custom window glazing and glass balustrades to office partitions and new home fit-outs, we focus on offering functional and visually appealing results suited to your needs and timeline. With experience working across residential, commercial, and strata environments, we’re equipped to support both one-off installations and staged construction plans.

Contact us today to discuss your project requirements and request a detailed quote tailored to your space.